Cooperative Opportunities

Familiarization Tours

Become a Newport News Hospitality Ambassador with the Hospitality Training FAM Tour!

Members of the hospitality industry and Newport News city employees have the opportunity to attend a Newport News Familiarization (FAM) Tour. Anyone who participates is eligible to take the Newport News Hospitality Ambassador test at the end of the tour.  After passing the test, participants become certified Newport News Hospitality Ambassadors and will receive a certificate and a lapel pin to wear. 

Join us for the spring FAM Tour on October 17, 2018. Click here to register and view the full itinerary.

To view the list of individuals who became Newport News Hospitality Ambassadors click here

Customer Service Training

Newport News has dedicated itself to providing continual customer service training. Affordable training is offered to all Newport News tourism-related businesses twice a year. Each training session is customized to give participants a variety of topics and tourism trends that will help them obtain the tools needed to improve their job performance and exceed the needs of our visitors.

Join us for our FREE spring Customer Service training on October 11, 2018. Two sessions will take place at The Holiday Inn Newport News at the following times:

Session 1: 9:30 am-11:30 am

Session II: 1:30 pm-3:30 pm

Click here to register and view the event details. 

Janie Tross
(757) 886-7777 

Free Reunion Planning Seminar

Join us for a free seminar on Saturday, October 8, 2016, that will help you plan the perfect reunion in Newport News! Enjoy a vendor fair, door prizes, and helpful handouts with resources for organizing your next reunion! A light breakfast will be provided. The seminar lasts from 9:00-12:00 pm. Light breakfast included.

Register here or send an e-mail to Andrea Moran,  For more details, call the Newport News Visitor Center at 757-886-7777; toll-free 888-493-7386.

National Travel and Tourism Week

Thank you to everyone who contributed to making National Travel & Tourism Week 2016 a huge success! We look forward to National Travel and Tourism Week 2017 - May 7th through May 15th!

For more information, contact:
Janie Tross
(757) 886-7777

Hi-Lite Hampton Roads AAA Holiday FAM

Familiarization tour of 4 Hampton Roads cities offered to AAA Professionals across the United States and Canada. The opportunity to host a tour of an attraction, hotel property or meal provision is requested. This is a coalition of Hampton, Newport News, Norfolk and Portsmouth and has been successful in driving business to Newport News.

For more information, contact:
Barb Kleiss 
(757) 926-1442

Fall Festival of Folklife

Newport News Tourism will have a tent/booth at the Fall Festival of Folklife at Newport News Park during the first weekend in October from 10 a.m. to 5 p.m. We have space for an attraction to share a section of our tent to display items and distribute brochures.

For more information, contact:
Andrea Moran
(757) 886-7777

Welcome Center & AAA Missions

These are additional opportunities for local Newport News hotels, restaurants and attractions to talk directly with travel counselors and professionals that recommend accommodations and things to do in our fine city. It is an economical way to extend your sales budgets and reach some of the markets that each of us try to achieve individually. We have found that the AAA offices and welcome centers are genuinely interested in what we have to say as a collective team. The bottom line is that we get to see the people who help steer business to Newport News, so please consider joining a sales mission. If you have anyone on your staff that would be interested in this opportunity please forward this message to them. The only expense that you would have with these opportunities is the cost of lunch and any collateral and giveaways you would be handing out. Space is limited so it will be the first to respond that will attend.

VTC Welcome Center Demos:

These are one-day sales demonstrations in the lobby at various Virginia Welcome Centers in 2015.

New Kent, March 13 

New Kent, April 3

New Kent, May 1

New Kent, May 15

New Kent, May 22

New Kent, May 31

New Kent, September 4

New Kent, October 2

New Kent, November 25

Fredericksburg, June 1

Fredericksburg, June 20

Fredericksburg, June 30

New Church, July 1

New Church, July 10

New Church, July 31

Southside Hampton Roads AAA Mission

Thursday, September 25, 2014

We will leave the Visitor Center at 8:30 AM and visit:

1) Norfolk Visitor Center

2) Virginia Beach Visitor Center

3) AAA Va. Beach

4) AAA Corporate Center Va. Beach

5) AAA Norfolk

6) Portsmouth Visitor Center

7) AAA Chesapeake

8) AAA Suffolk 

9) AAA Hampton

We will return to the Visitor Center by 5:30 PM.

Limited to three participants

Central Virginia Mission

Tuesday, October 21, 2014

We will leave the Visitor Center at 7:30 AM and visit:

1) Fredericksburg Welcome Center

2) AAA Mid-Atlantic Fredericksburg

3) Richmond Visitor Center

4) Virginia Tourism Corporation Bell Tower Richmond

5) AAA Mid-Atlantic Broad St., Richmond

6) AAA Mid-Atlantic Southside

7) AAA Colonial Heights

8) Hopewell Visitor Center

9) Petersburg Visitor Center

Our goal is to get back to the Visitor Center by 5:30 PM.

Limited to three participants

Northern Virginia

Tuesday - Thursday, November 18 - 20 (transportation provided)

Cost: Accommodations for (2) nights (hopefully at a reduced rate) and meals. We will visit welcome centers, visitor centers, and AAA offices along the I-95 corridor, Route 66 and I-81. Itinerary and other details to come. 

As space is limited please contact Andrea Moran at (757) 886-7777 as soon as you can to reserve your spot on the van.

It is a good idea to wear your logoed wear and a nametag if you have it. The team will be in the van the whole day so comfortable clothes and shoes are a plus.  We will also stop for a quick lunch which is the only expense you would have for this mission. Allocate $10-$15 for the meal.

Plan on bringing a small give away and some brochures made up in a bag for each stop.  

We also bring a box of chocolate chip cookies/sweets for each branch.