Cindy Brouillard Cindy Brouillard | Director of Tourism | 757-926-1425 | cbrouillard@nngov.com

Cindy is the spokesperson and leader for the Tourism Division for the City of Newport News, which includes the Newport News Tourism Development Office and the Newport News Visitor Center. Cindy oversees the performance management of the entire organization, its tracking, reporting, and results. She works with her team, the Newport News Tourism Advisory Board, the Newport News Hospitality Association and tourism industry representatives to ensure that the tourism industry receives support from local officials, businesses and residents, in order for tourism to flourish in the city.

Contact Cindy regarding:
  • Policies and Procedures
  • Hiring of Marketing, Media and Management Staff
  • Unpaid Internship Opportunities
  • Regional Cooperative Marketing Initiatives
  • Statistical Information
  • Advertising/ Media Placement
  • Government Relations
  • Industry Promotion

Cheryl Morales Cheryl Morales | Group Marketing Manager | 757-926-1428 |  cmorales@nngov.com

Cheryl develops and implements marketing strategies to promote the City of Newport News as a meeting destination to a variety of group markets, including sports, meeting and conventions, weddings and reunions (class, family and military). She handles group inquiries and coordinates their needs for events, conventions and reunions; develops schedules, organizes and conducts familiarization tours, suggests itineraries and site inspections; prepares proposals and develops, designs and updates published materials and video production for groups. She also handles various promotions and housing for regional events. Cheryl represents and acts as a spokesperson for the Tourism Division at local, regional, and national trade shows, sales missions and conventions, and provides appropriate follow up and distribution of leads to Newport News industry representatives. She also handles some of the NNTDO's local awareness campaigns through public speaking engagements, and by developing programming and scripts for the Newport News Channel.

Contact Cheryl regarding:
  • Group Marketing for Sports, Meetings and Conventions, Weddings and Reunions
  • Group Inquiries/Leads from the above markets
  • Attendance at Industry Related Trade Shows and Conventions
  • Participation in Sales Missions and Familiarization Tours
  • Group Publications (Group Planner) and Video Productions (Marketing Video)
  • The “What’s New in Newport News” Tourism Show on the Newport News Channel
  • Public Speaking Opportunities

Suzanne Pearson Rebecca Cutchins | Media Relations Manager | 757-926-1429 | rcutchins@nngov.com

Rebecca is responsible for developing and coordinating public relations, marketing, and promotional activities in support of the City’s tourism programs. She develops and writes media releases about Newport News’ tourism product and the NNTDO for consumer and industry publications. Rebecca works with local, state, regional and national media, reporters and travel writers. She develops, organizes and conducts media familiarization tours and works with the Virginia Tourism Corporation to host travel writers. Rebecca develops and produces the NNTDO's annual Visitor Guide, twice yearly calendars of events, industry newsletters and African-American and Civil War brochures. She also attends regional and national media marketplaces and distributes leads to the Newport News hospitality industry.

Contact Rebecca regarding:
  • Calendars of Events
  • Film Shoots and Locations
  • Media Releases
  • Media Requests
  • Media Tours
  • Photo and Image Requests
  • Reporters
  • Tourism Currents Newsletter
  • Travel Writers
  • Visitor Guide Content and Advertising
  • 100 Miles of Lights

Lisa Kaloustian Lisa Kaloustian | Tourism Assistant | 757-926-1466 | lkaloustian@nngov.com

Lisa provides clerical and administrative support to the Director of Tourism and to other Tourism staff members. She assists the director in the preparation and monitoring of the annual budget, verifies and submits all invoices and travel reimbursement vouchers for payment, reconciles monthly financial statements, coordinates and updates payroll for all Tourism staff. She completes and distributes the End of Month report to the industry and updates and distributes the weekly calendars of events to the industry and consumers.

Contact Lisa regarding:
  • Accounts Receivable
  • Budget
  • End of Month Distribution
  • Monthly Meeting Reminders
  • Newport News Hospitality Association-based Questions
  • SPAs and Purchase Requisitions
  • Statistical Reports
  • Training Seminars
  • ACT Database questions
  • PCARDS and Purchase Requisitions
  • E-mail Account Setup
  • Monthly Meeting Minutes
  • Calendars of Events
  • Publication Distribution
Jared Midkiff Jared Midkiff | Marketing Specialist | 757-926-1440 | jmidkiff@nngov.com

Jared is responsible for Web page creation, updating and maintaining the various Tourism-related Web sites. Working with the Consumer Marketing Manager, he is also responsible for the development and deployment of email promotions throughout the year. He also compiles and disseminates Web usage statistics monthly. Jared is also responsible for development and implementation of new and innovative Web communication and Web marketing initiatives.

Contact Jared regarding:
  • Promotional Broadcast E-mails
  • Group Promotional Materials/ Mailings
  • Group tour and Travel Questions in absence of Group Tour Marketing Manager
  • Photo and Image Requests
  • Special Booths and Trade shows
  • Social Networking Alliances and Opportunities
  • Updates on Planned Familiarization Tours
  • Web site Questions, Additions, Updates and Concerns
Newport News Visitor Center
Janie Tross Janie Tross | Consumer Marketing Manager | 757-886-7777 | jtross@nngov.com

Janie oversees the entire Newport News Visitor Center operation. Janie is responsible for consumer marketing, which includes developing and/or implementing consumer- related programs, promotions, brochures and E-blast promotions. She markets the services of the Visitor Center to our local community and is responsible for industry awareness, customer service training and the Newport News Hospitality Ambassador Program. Janie captures statistical and demographic information from visitors and people who inquire about Newport News through our Web site and she records advertising and media statistics.

Contact Janie regarding:
  • Consumer Marketing Promotions and Planning
  • Industry Training
  • Newport News Hospitality Ambassador Program
  • Travel Counselor Hiring
  • Demographic/ Statistical Information Concerning Visitors/Inquiries
  • Distributing Information at the Visitor Center
  • Requests for Bulk Brochures
  • National Tourism Week
James Dean James Dean | Tourism Specialist| 757-886-7777 | jdean@nngov.com

James is the liaison between the Newport News Tourism Development Office and the AAA industry and state and local welcome and visitor centers. James updates Social Networking sites, the Visitor Center information marquee and plasma televisions. He represents the city at various off-site functions such as festivals, welcome center demonstrations and career events. James is a resource for the Virginia Green program to help restaurants, accommodations and attractions become more ecologically friendly and attractive to consumers. He also insures that the Visitor Center travel counselors are informed of the most recent developments in the local hospitality industry.

Contact James regarding:
  • AAA and Welcome Center Statewide Visitation
  • Off-site Public Appearances
  • Virginia Green Program
  • Social Networking Alliances and Opportunities
  • On-site Intercept Surveys
  • Updates for Restaurants, Hotels and Attractions
Image Coming Soon Shelley Weaver | Travel Counselor | 757-886-7777 | sweaver@nngov.com

Shelley is responsible for making sure the various attractions, accommodations and restaurants know what is happening in Newport News as well as contests and promotional information. She also distributes brochures and other materials for an event out into the various places she visits while also setting up new contacts as they open. She also visits all of the established contacts on a 4-6 week basis. She also gets clients to sign up for our weekly e-mail list and encourages clients to join the NNHA. Shelley also deals with the local military installation MWR managers and Relocation departments supplying them with infornmation to make their transfer to the area simpler and more appealing.

Contact Shelley regarding:
  • Brouchure placement and replenishment
  • Information and promotional materials
  • Information on relocation and collateral support

Newport News Visitor Center Travel Counselors

  Rosemary Bueter
Danielle Gage
Marion Parcell
Janet Weymouth-German
Linda Bump

Organizational Chart:

The administration of the Newport News Tourism Development Office (NNTDO) is the responsibility of the Director of Tourism.
Organizational Chart